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Interview: Rampart Star Anne Heche Engadget Engadget Microsoft strikes deal with 24/7, promises to 'redefine' customer service
Provided by: engadget.com12012-02-07 21:46:00technology / engadget.com / 
Walking in to talk to Anne Heche is sort of a surreal feeling. She has been one of those actresses that sort of disappears in her roles and is never afraid of a challenge. Her resume includes such television work as Engadget A partnership between Microsoft and customer service company 24/7 may not exactly sound like the most exciting proposition on the face of things, but the two are making some fairly lofty promises, and Microsoft seems to be making a serious investment in the initiative. As ZDNet's Mary Jo Foley reports, part of the deal will see Microsoft send at least some of the 400 employees it brought on in its 2007 acquisition of TellMe Networks to 24/7, and it will also license some of its speech-related IP to the company (in addition to taking an equity stake in it). The goal there being to combine natural user interfaces with a cloud-based customer service platform, which Microsoft promises will "redefine what customer service looks like." To that end, it gives the example of a credit card company getting in touch with you to report suspicious behavior; rather than a phone call, you could get a notification with all the pertinent details sent directly to your phone, which could anticipate a number of potential actions and let you respond by voice (or touch, presumably). Unfortunately, while the two are talking plenty about the future of customer service, there's not a lot of word as to when that might arrive.

Continue reading Microsoft strikes deal with 24/7, promises to 'redefine' customer service

Microsoft strikes deal with 24/7, promises to 'redefine' customer service originally appeared on Engadget on Tue, 07 Feb 2012 17:46:00 EDT. Please see our terms for use of feeds.

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Pentax refreshes its rugged camera lineup with the Optio WG-2 series
Provided by: engadget.com22012-02-07 21:00:00technology / engadget.com / 
Pentax refreshes its rugged camera lineup with the Optio WG-2 series
Exactly twelve months after the unveiling of the Optio WG-1 family, Pentax is now introducing the successors to its colorful and ruggedized shooters. And while its macho design hasn't changed much, the newcomers usher in a host of predictable spec bumps. The new all-terrain shooters are sporting a 16-megapixel, back-illuminated CMOS sensor, 1080p (30fps) movie mode, micro-HDMI for when you feel like sharing your adventures and a 3-inch, 460,000 -dot LCD to help you frame your shots. Of course, this wouldn't fall under the rugged category if it couldn't handle anything you threw at it, which is why any WG-2 is waterproof up to 40 feet, shock-resistant and dustproof. If you're thinking about taking one of these on the trails with you, be ready to unleash around $350 for the unguided model or about $50 more for a GPS-enabled number. Neither will be available until March, so you'll have to wait a while, but in the meantime we've got the full PR below along with some press shots.

Continue reading Pentax refreshes its rugged camera lineup with the Optio WG-2 series

Pentax refreshes its rugged camera lineup with the Optio WG-2 series originally appeared on Engadget on Tue, 07 Feb 2012 17:00:00 EDT. Please see our terms for use of feeds.

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Canon unveils two AirPrint printers, thinks you should print more stuff from your iPad
Provided by: engadget.com32012-02-07 20:32:00technology / engadget.com / 
Want to print stuff from your iPad, but hate drivers and cords and stuff? Good news, Canon's offering up the Pixma MX512 and MX432, two all-in-one inkjets that offer up Apple AirPrint support, letting users wirelessly prints photos, docs and the like from their iPad, iPhone and iPod touches running iOS 4.2 or later. Canon also used the announcement to reaffirm its commitment to the technology, ensuring as before that it "will be available with the majority of Canon PIXMA Wireless All-In-One inkjet printers launched from this point forward." A brief, fully printable press release can be found after the break.

Continue reading Canon unveils two AirPrint printers, thinks you should print more stuff from your iPad

Canon unveils two AirPrint printers, thinks you should print more stuff from your iPad originally appeared on Engadget on Tue, 07 Feb 2012 16:32:00 EDT. Please see our terms for use of feeds.

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Reminder: Vote for the 2011 Engadget Awards!
Provided by: engadget.com42012-02-07 19:48:00technology / engadget.com / 
We've sorted through the nominations and now we're relying on you to determine the real tech winners from 2011. So, if your smartphone of choice didn't get all the love you hoped it would, hop on over to the voting page and cast your vote. Keep in mind you have until 11:59PM ET on Monday February 20th to let your voice be heard. Check back for the leading vote getters along with our Editors' Choice gadgets before the end of the month.

Hit the voting page here to submit your ballot.

Reminder: Vote for the 2011 Engadget Awards! originally appeared on Engadget on Tue, 07 Feb 2012 15:48:00 EDT. Please see our terms for use of feeds.

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Chrome Beta for Android hands-on (video)
Provided by: engadget.com52012-02-07 19:54:00technology / engadget.com / 
Chrome beta for android
So, Google is finally making the move we've been expecting for some time now and bringing Chrome to Android. Now, you'll need a device running Ice Cream Sandwich to get the new mobile browser up and running but, thankfully, we happened to have a Galaxy Nexus on hand. As you might expect, mobile Chrome (much like its desktop sibling) is fast -- a little buggy perhaps, but fast. It isn't, however, the fastest browser for the platform. Chrome Beta holds its own, but the standard Android browser, the stable version of Firefox and Dolphin HD all edged it out in SunSpider. Numbers don't tell the whole story though, so head on past the break for more.

Continue reading Chrome Beta for Android hands-on (video)

Chrome Beta for Android hands-on (video) originally appeared on Engadget on Tue, 07 Feb 2012 15:54:00 EDT. Please see our terms for use of feeds.

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Sony Tablet P's product manager shows off prototypes, tells the clamshell story
Provided by: engadget.com62012-02-07 19:20:00technology / engadget.com / 
Still baffled by the Tablet P's existence? Well, Sony's here to help! Earlier today, our brethren over at Engadget Chinese met up with Takeshi Goto, the head honcho of VAIO and mobile product producing, to learn how the Android clamshell went from several mockups (one of which was made out of a $4 wallet) right after the PDA era to the final product today. Between those two pivotal points on the timeline, Sony explored screen sizes between five to seven inches before settling on 5.5 due to hardware limitation; though the entire device ended up being about the same size as the 7-inch mockup. Later on, the manufacturer hooked up a couple of VAIO UXs to power a Nintendo DS-like dual-screen prototype -- that was when Windows and x86 were under consideration, before Sony eventually went with Android on ARM. Intrigued? Hit the link below to take a look at the aforementioned goodies.

Sony Tablet P's product manager shows off prototypes, tells the clamshell story originally appeared on Engadget on Tue, 07 Feb 2012 15:20:00 EDT. Please see our terms for use of feeds.

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Microsoft and British agency create child-friendly version of IE9
Provided by: engadget.com72012-02-07 18:51:00technology / engadget.com / 
As the entry age for web access heads ever southwards, preventing young minds from the perils of the internet is a growing concern for parents. For this reason, Microsoft teamed up with the UK-based CEOP (Child Exploitation and Online Protection Center) to create a special kid-friendly version of its IE9 browser. Access to key CEOP pages are baked right in, and there are dedicated tabs for the thinkuknow.co.uk information site and, of course, Bing. Additional security comes via a Jump List that lets parents and care-givers set the age group of their child and prevents them from seeing unsuitable content. It's only available on Windows 7, and you'll need to prevent your curious children from using any other browser, but at least it's extra peace of mind at no extra cost.

Microsoft and British agency create child-friendly version of IE9 originally appeared on Engadget on Tue, 07 Feb 2012 14:51:00 EDT. Please see our terms for use of feeds.

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Skyrim Creation Kit and Texture Pack Available on Steam, 33% off Sale Engadget Engadget Microsoft and British agency create child-friendly version of IE9
Provided by: engadget.com81970-01-01 00:00:00technology / engadget.com / 
Image: http://farm8.staticflickr.com/7175/6837066135_4387c70524.jpg Bethesda Softworks has announced that Skyrim Creation Kit and High-Resolution Texture Pack are now available (http://store.steampowered.com/news/7293/) for free on Steam. In addition, The Elder Scrolls V: Skyrim... Engadget
As the entry age for web access heads ever southwards, preventing young minds from the perils of the internet is a growing concern for parents. For this reason, Microsoft teamed up with the UK-based CEOP (Child Exploitation and Online Protection Center) to create a special kid-friendly version of its IE9 browser. Access to key CEOP pages are baked right in, and there are dedicated tabs for the thinkuknow.co.uk information site and, of course, Bing. Additional security comes via a Jump List that lets parents and care-givers set the age group of their child and prevents them from seeing unsuitable content. It's only available on Windows 7, and you'll need to prevent your curious children from using any other browser, but at least it's extra peace of mind at no extra cost.

Microsoft and British agency create child-friendly version of IE9 originally appeared on Engadget on Tue, 07 Feb 2012 14:51:00 EDT. Please see our terms for use of feeds.

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Samsung Galaxy Tab 7.7 review (global edition)
Provided by: engadget.com92012-02-07 14:00:00technology / engadget.com / 
Within an 11-day period last fall, Engadget published reviews of two different Samsung Galaxy tablets. At the time, we felt the company was turning into a caricature of itself, with slates in every conceivable size, including 10.1, 8.9 and 7 inches. Mostly, though, if we sounded exasperated with Sammy's "see what sticks" strategy, it was because the outfit unveiled not one, but two 7-inchers over the course of a month. One of these, the 7.0 Plus, went on sale in the US back in November, with mid-range specs and a mid-range price to match its in-between size. But that tablet always felt like a consolation prize next to our second contender, the Galaxy Tab 7.7, which brings a brushed metal back, 10-hour battery and Super AMOLED Plus, 1280 x 800 display. Even on paper, it always seemed promising. Special.

Maddeningly, though, those of us here in the states still can't buy one through the likes of Best Buy and Amazon, and though Verizon Wireless plans to sell an LTE-enabled version, we know scant few details about when it will arrive, how much it will cost or whether there will be an off-contract option. Luckily for us, our friends over at Negri Electronics hooked us up with an international model, one with 16GB of internal storage and WiFi, HSPA and EDGE / GPRS radios -- a doozy of a tablet that would cost you $668.50 if you were to import it to the US. (You can buy it domestically if you live in select markets like the UK.) So is the product novel enough to warrant that novelty price? Find the answer to that question and more after the break.

Continue reading Samsung Galaxy Tab 7.7 review (global edition)

Samsung Galaxy Tab 7.7 review (global edition) originally appeared on Engadget on Tue, 07 Feb 2012 10:00:00 EDT. Please see our terms for use of feeds.

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Raspberry Pi's Linux computer nears completion, should ship by end of February
Provided by: engadget.com102012-02-07 18:26:00technology / engadget.com / 
Raspberry Pi's commercial future became a little clearer yesterday, with an announcement that the first batch of its Model B Linux computers will be finished by February 20th. The $35 board went into production last month, but has been beset with delays in bringing it to market. In a post on its site, the UK-based manufacturer expressed some regret over the setback, attributing it to a hiccup it encountered while trying to procure specific quartz crystals. Fortunately, though, everything is finally in order, and the computers should begin shipping by the end of the month. In the meantime, particularly hardware savvy users can find out more about the BCM2835 SoC behind the Model B, courtesy of a datasheet that Broadcom released alongside Raspberry Pi's announcement. You can dig through it yourself, at the coverage link below.

Raspberry Pi's Linux computer nears completion, should ship by end of February originally appeared on Engadget on Tue, 07 Feb 2012 14:26:00 EDT. Please see our terms for use of feeds.

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Sony Xperia Sola appears at US Patent Office, forgets to mention its codename
Provided by: engadget.com112012-02-07 18:02:00technology / engadget.com / 
So far, the extent of Sony's 2012 smartphone portfolio for the US extends only to the AT&T-bound Xperia Ion, with no word just yet whether the see-through banded Xperia S will arrive on American shores. What happens if it was called the Xperia Sola? That very name's showed up at the US Patent and Trademark Office, although that's largely it. So it could be a phone we've already seen, or perhaps one of those many road-mapped pseudonyms. Well, with a certain big mobile event just around the corner, we're sure to get a few more answers on Sony's other plans for the New World later this month.

Sony Xperia Sola appears at US Patent Office, forgets to mention its codename originally appeared on Engadget on Tue, 07 Feb 2012 14:02:00 EDT. Please see our terms for use of feeds.

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Microsoft Star Wars Xbox 360 bundle coming to a galaxy close to here, April 3rd
Provided by: engadget.com122012-02-07 17:37:00technology / engadget.com / 
Come spring you'll finally be able to get your grubby paws on that droid-based console you've been looking for. Microsoft's Major Nelson let slip in a series of tweets that the Star Wars Xbox 360 Kinect bundle will land on April 3rd. The set, which was first unveiled, fittingly, at Comic Con, is dressed up like R2-D2 and ships with a C-3P0-themed controller, a white Kinect sensor and the games Star Wars Kinect and Kinect Adventures. The 320GB system will run you $449, so start saving up those Galactic Credits now.

Microsoft Star Wars Xbox 360 bundle coming to a galaxy close to here, April 3rd originally appeared on Engadget on Tue, 07 Feb 2012 13:37:00 EDT. Please see our terms for use of feeds.

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Sandy Bridge E squashed into $3,000 Clevo P270WM gaming suitcase
Provided by: engadget.com132012-02-07 17:13:00technology / engadget.com / 
If you thought Intel's super-charged Core i7 CPUs were only for desktops, then AVADirect reckons it can change your mind. The company's Clevo P270WM notebook comes strapped to the back of either a six-core i7-3930K or an over-sized i7-3960X, while still leaving plenty of room for dual GeForce GTX 580M graphics, a Bigfoot Killer WiFi adapter, three hard drives and four memory slots offering up to 32GB of RAM. Topping it all off is a 3D-capable 17.3-inch Full HD LED glossy display and backlit keyboard. The base configuration with the 3930K processor, single graphics card and 750GB HDD will set you back over $3,000, and if you have to ask how much the NVIDIA Quadro graphics option costs then you're probably better off with something like this.

Sandy Bridge E squashed into $3,000 Clevo P270WM gaming suitcase originally appeared on Engadget on Tue, 07 Feb 2012 13:13:00 EDT. Please see our terms for use of feeds.

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Elevate aims high, agrees to become Sprint's newest MVNO
Provided by: engadget.com142012-02-07 16:46:00technology / engadget.com / 
Another MVNO is going live on Sprint's network, and this time Elevate is the one signing the dotted line. The company, known primarily for providing digital services such as VoIP, wireline and wireless broadband in 22 markets across the country, is now aiming to expand its portfolio by using the Now Network to provide both postpaid and prepaid mobile plans for its customers. While we're still waiting to hear the specifics, Elevate mentioned that it will feature Android and "Windows-based devices." The MVNO will also be leveraged to support the company's Smart Home automation service, taking advantage of a new app that will give customers remote access to all aspects of their home security systems. Head over to the press release to glean every last little detail.

Continue reading Elevate aims high, agrees to become Sprint's newest MVNO

Elevate aims high, agrees to become Sprint's newest MVNO originally appeared on Engadget on Tue, 07 Feb 2012 12:46:00 EDT. Please see our terms for use of feeds.

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Google Chrome browser arrives on Android (video)
Provided by: engadget.com152012-02-07 16:49:00technology / engadget.com / 
Google Chrome browser arrives on Android
The latest step in bringing Google-based unification has arrived. The Chrome browser is here on Android. This beta version is available for that elite crowd of ICS phones and tablets, and like it's desktop progenitor, the synced settings and bookmarks are all in tow. Expect to see the card view and more natural mobile view of the tab system. It'll also remember what you were last looking at on your desktop Chrome browser, and sync it across to your mobile device -- it's like Kindle or iBook's bookmarking system, but for the web. We're giving it a good play-around right now, but while we get our first impression up, check the quick intro after the break.

Developing...

Continue reading Google Chrome browser arrives on Android (video)

Google Chrome browser arrives on Android (video) originally appeared on Engadget on Tue, 07 Feb 2012 12:49:00 EDT. Please see our terms for use of feeds.

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